General

Start Here

• 1. Download Bizzon/AgentCASH
• 2. Create your Bizzon/AgentCASH account
• 3. Signing In/Out of the Bizzon (formerly AgentCASH) app
• 4. Using Bizzon (formerly AgentCASH) application on Windows, Mac or Linux computers
• 5. Signing in to the FIT

HARDWARE

• What kind of paper rolls I need for the printers
• Paring mPOP with an iPad via the Bluetooth
• How to find out MAC address of a connected mPOP
• How to pair an mPOP with two mobile devices
• Bluetooth interface reset on a STAR Micronics printer
• Opening cash drawer without issuing an invoice

See all 16 articles

Troubleshooting

• What do blinking LED lights on my Star Micronics SP700 Kitchen Printer mean?
• How to turn off cash drawer delay
• Star Printers Common Error Conditions
• Printer LED display (Star Micronics)
• Cash drawers open all at once
• Error creating invoice

See all 19 articles

AgentCASH application

WEB ORDERING

• Tracking Web Orders in the ePOS application

SETTINGS

• Enable order fulfilment notifications on your tablet app
• Adding a smart terminal

OTHER

• Switch between outlets or registers
• Creating a customer in the app

TIP, GRATUITY AND SERVICE CHARGE

• Tip, gratuity and service charge
• How to add a service charge?
• Adding service charge manually from the grid
• How to add gratuity or leave a tip

CARD TRANSACTIONS

• Switching between register and simple charge mode
• Card transactions types
• Taking a card payment
• Tapping, inserting or swiping a card on a Miura M010 card reader

SHIFT MANAGEMENT

• 1. Managing Shifts
• 2. Creating shifts
• 3. How to make a deposit/withdrawal from the cash drawer?
• 4. Closing the shift
• 5. Printing a shift management report
• 6. Shift management report history

See all 8 articles

CART

• Editing a modifier on a product in the cart
• Clear a comp from an item in the cart
• How to comp an item from the cart?
• Dining options (Eat in/Take away)
• Creating a temporary product in the cart
• Adding a discount to a product in the cart

See all 9 articles

PRODUCTS

• Deleting a product in the app
• How to create and edit product in Bizzon/AgentCASH application?
• Changing item price
• Switching the products view between list and shortcut grid
• Using modifiers in the POS application

PRODUCT SHORTCUT GRID

• 1. Managing the products grid
• 2. Adding items to the product folder in the grid
• 3. Creating a subfolder in the product shortcut grid
• 4. How to add a promo code (custom discount)?

INVOICES, PAYMENT RECEIPTS, REFUNDS

• Paying out a partial refund from the app
• Adding a reference or a note to the invoice
• Searching for a transaction
• See a list of all transactions (cash/purchase/auth)
• Transaction details

OPEN CHECKS

• 1. How to enable open checks in the app?
• 2. Taking and saving open orders
• 3. Editing an open order
• 4. Adding/removing items from an order
• 5. Transferring the ownership of an order to another user
• 6. Splitting an order into multiple orders

See all 12 articles

PRINTING

• Adding printer and setting up the printer preferences
• How do I turn on/off automatic receipt printing
• Adding order stub printer

USERS

• Sign in all cashiers as account administrator

AgentCASH web dashboard

PROMOTIONS

• Creating a Happy hour
• Creating a bundle (starter+main+dessert)
• Create and manage promotions

CUSTOMERS

• Creating customers

USERS

• 1. Managing users
• 2. Adding a new user
• 3. Changing user password
• 4. Editing existing user data (PIN, role, name, pass)
• 5. Roles permission
• 6. Deactivating user

See all 8 articles

PRODUCTS

• Create photo gallery for an item on the web shop
• Add more than one tax to an item
• Add tax to an item
• Purchasable vs. Sellable products
• Creating a composite product
• Creating a product

See all 13 articles

PRICEBOOKS

• 1. Managing price-books
• 2. Creating a price-book
• 3. Enabling dining options on the outlet

PRODUCT CATEGORY

• 1. Managing product categories
• 2. Creating a product category
• 3. Adding a new product to the category
• 4. Editing or deleting a product category

PRODUCTS IMPORT

• Product sheets examples
• Products export (.CSV or .XLSX)
• Description of the columns in the product import/export table
• Creating a CSV. file for products import
• Products import

MODIFIERS

• 1. Managing product modifiers
• 2. Creating a modifier
• 3. Assigning a modifier to a product
• 4. Rearranging the order of modifier's options 
• 5. Adding new modifier's option
• 6. Delete modifier's option

See all 7 articles

INVENTORY

• 1. Enable inventory tracking
• 2. Adding a supplier
• 3. Changing the supplier details
• 4. Deleting a supplier
• 5. Creating a warehouse
• 6. Changing warehouse details

See all 13 articles

SALES

• 1. Reading daily sales report from the graph
• 2. Cash drawer reports
• 3. Reports / Invoices
• 4. Receive daily sales summary by e-mail
• 5. Reports / Comps & Voids
• 6. Payments via the Virtual Terminal

See all 11 articles

OUTLETS

• Setting up the pickup outlet
• How to enable open checks on an outlet?
• Setting and Editing Outlet Printer Settings
• Managing outlet printers
• Editing outlet
• Assigning categories to a printer

See all 10 articles

SETTINGS

• How do I add tax to my prices
• Register user unlock
• Adding custom taxes

Online store

Web shop content

• 1. Legal requirements for an e-Commerce
• 2. Impressum
• 3. Recommended merchant contact information
• 4. Product description

AgentCASH payment gateway integration

• 1. Integrating AgentCASH Widget
• 2. Integrating AgentCASH Checkout

OTHER

• Create and send online offers
• Change the order of categories on the web shop