Tapping, inserting or swiping a card on a Miura M010 card reader

Contactless payment is the default payment method for Miura M010 card reader.

If you want to charge the customer by card insertion or swiping press ‘Cancel’ (✗) on the reader when it asks for the card and the contactless payment mode will be turned off.

Contactless payment

• Make sure that the card reader is turned on, the blue Bluetooth light is flashing and the card reader is in range of the mobile device.
• Press Card button in Bizzon app after selling the items in the card (register mode), or enter the amount (simple mode) and tap the amount.
  
• Ask the customer to touch the card reader with their contactless payment card or with a mobile device (for Google/Apple pay) and hold it in place until a beep is emitted and the four green lights flash.
• If the card reader asks for secondary authorization, ask the customer to sign or enter their PIN.
• In case of success, ‘Transaction successful!’ message will appear on the screen of the mobile device. 
• After this step, you can print the receipt or send it to the customer via SMS text message or e-mail.

Note: Contactless payment types without additional authorization may be limited depending on the country of business or payment provider. For example, in the United Kingdom, amounts greater than £30 may require further authentication by signature or PIN. 

2. Inserting the card with the chip

• Insert the card in the narrow slot at the bottom of the card reader. The card must be facing upwards and with the chip on the reader's side.
• Ask the customer to complete the purchase by authenticating the card as requested by the card reader. In the case of signature authorization, the customer needs to sign above the line displayed on the screen of the mobile device using their finger. Otherwise, the customer will need to enter their PIN on the card reader’s keyboard and click ‘Enter’ (✔) to complete the transaction. 
• If the customer has given their signature, visually check if it is the same as the signature on their card. If correct, tap ‘Authorize’ to complete the transaction.
• Ask the customer to complete the purchase by authenticating the card with their PIN. Let the customer enter their PIN on the card reader’s keyboard and click ‘Enter’ (✔) to complete the transaction. The customer can correct an incorrectly entered number with the yellow arrow key.
• In case of success, ‘Transaction successful!’ message will appear on the screen of the mobile device. 
• After this step, you can print the receipt or send it to the customer via SMS text message or e-mail.

Note: If none of these methods result in success, swipe the card if possible (if it has a magnetic stripe).

3. Swiping cards with a magnetic stripe

• Swipe the card through the open slot at the top of the card reader. The card must be facing upwards with the magnetic stripe inside the swipe slot.
• Ask the customer to complete the purchase by authenticating the card as requested by the card reader. In the case of signature authorization, the customer needs to sign above the line displayed on the screen of the mobile device using their finger. Otherwise, the customer will need to enter their PIN on the card reader’s keyboard and click ‘Enter’ (✔) to complete the transaction. 
• If the customer has given their signature, visually check if it is the same as the signature on their card. If correct, tap ‘Authorize’ to complete the transaction.
• Ask the customer to complete the purchase by authenticating the card with their PIN. Let the customer enter their PIN on the card reader’s keyboard and click ‘Enter’ (✔) to complete the transaction. The customer can correct an incorrectly entered number with the yellow arrow key.
• In case of success, ‘Transaction successful!’ message will appear on the screen of the mobile device. 
• After this step, you can print the receipt or send it to the customer via SMS text message or e-mail.

In case of a failed or declined transaction, see this article for possible reasons.