Recommended merchant contact information

Contact information is required so your customers can give valuable feedback, return the goods, file a complaint, or ask for information about the product/service.

Contact must be clearly highlighted on the webshop page and easily accessible at any time.
An e-mail address is not enough, additional contact must be provided.

Recommended contact information:

  • a telephone number
  • a mobile phone number
  • an e-mail
  • a fax number
  • an address

Note: The information in this article is informative only.
Consult your financial institution and accountant for the official information.

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