Contact information is required so your customers can return the goods, file a complaint or ask for information about the product/service,
Contact must be clearly highlighted on the webshop page and easily accessible at any time. Beside an e-mail address, additional contact must be provided, in a case that a customer does not have access to the internet.
Recommended contact information:
- a phone number
- a mobile number
- an e-mail
- a fax number
- an address
For e-mail enquiries, we use this contact form (or similar):
Note: The information in this article is informative only. Consult your financial institution and accountant for the official information.