2. Adding a new user

To add a new user:

  1. Sign in to your account on the web as administrator.
  2. In the main menu go to Settings->Users.
  3. Click +ADD to add a new user. 
  4. Enter user data:
    • Enter the e-mail address for sign in to the web dashboard and the mobile application.
    • In the Password field, enter the initial password containing at least 6 alphanumerical characters (digits and letters) from which at least one letter should be written as capital (e.g. L94x5q6). In the case of strict password rule, a password should contain 8 alphanumerical characters. The user will be able to change it later.
    • Confirm the password by re-entering it in the Password Confirmation field.
    • Enter your administrator password under the 
    • Enter New PIN in four digits format (e.g. 3349) under the new PIN label.
    • Enter the name of the employee in the Name field. The employee's name will be printed on each invoice that the employee issues and his name should match the merchant's internal act. If you are using a different employee tag instead of a name (for example, initials), enter them in this field.
    • In the Roles list, specify the access rights for a new employee.
    • Enter the employee’s identification number in the Identity number field, if needed.
  5. Click SAVE.
Have more questions? Submit a request


Powered by Zendesk