Creating an automatic service charge

The service charge can be added manually in the application or it can be created in the web dashboard and added automatically to the cart (e.g. for more than 6 guests). The automatically added service charge can easily be removed from the cart afterwards if required.

To create a service charge that is automatically added to the cart:

  1. Sign in on the web as an administrator.
  2. In the main menu go to Settings->Outlets.
  3. Select the outlet from the list you wish to add an automatic service charge.
  4. Click EDIT.
  5. Under the AUTOMATIC SURCHARGE add a description (e.g. Surcharge) that will be visible on the invoice. 
  6. Select the type of service charge in the drop-down menu and:
    • enter the amount in £ for the fixed amount or
    • enter the percentage that will be calculated from the total amount in the cart.
  7. Enter the number of minimum persons you wish the service charge gets automatically added to the cart. Screen_Shot_2018-04-13_at_16.42.02.png
  8. Click SAVE.

To add service charge automatically to the cart in the application, Open checks option must be enabled.

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