If your cash drawer does not open or you are experiencing some other kind of trouble with your cash drawer, try the following troubleshooting steps:
- check if the cash drawer is connected to the printer
- check if the printer is turned on
- check if the printer has run out of paper
You can open your cash drawer via Bizzon app:
- Sign in to the app,
- open the app menu and go to Settings,
- select Devices -> Cash Drawer,
- tap the OPEN CASH DRAWER button.
Opening a cash drawer manually
If the cash drawer still does not open, follow the instruction as described on the manufacturer's web page here.