My Card reader does not charge

Have you tried alternative means of charging? 

Readers can be charged 3 ways:

  1. Using the Fast Charge Rack.
  2. Using a USB power adapter to connect to an outlet.
  3. USB port on your computer.

When charging, the red light on the reader is on.

Try plugging the reader to the USB port on your computer and leaving it to fully charge overnight.

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