My Card reader does not charge

Have you tried alternative means of charging? 

Readers can be charged 3 ways:

  1. Using the Fast charge rack.
  2. Using USB connectors plugged into:
  • Power outlets: Use a USB power adapter to connect to an outlet.
  • USB ports on your computer

When charging, the red light on the reader is on.

Try plugging the reader to the USB port on your computer and leaving it to fully charge overnight.

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